Privacy Policy

1. Information We Collect

We may collect the following information when you interact with us:

• Name
• Phone number
• Email address
• Service address
• Appointment details
• Any information you voluntarily provide through forms, calls, texts, or emails

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services
• Schedule appointments and send service-related notifications
• Communicate with you via phone, email, or SMS
• Respond to inquiries and customer support requests
• Improve our services and customer experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user activity, remember preferences, and improve functionality.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

5. How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is accessed only by authorized personnel and trusted service providers necessary to operate our business.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Your Rights & Choices

You may:

• Request access to your personal information
• Request corrections or deletion of your data
• Opt out of SMS communications at any time by replying STOP

9. Third-Party Services

Our website and communications may use third-party tools (such as scheduling, analytics, or messaging platforms). These providers are required to maintain the confidentiality and security of your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.