Privacy Policy

Effective Date: January, 16, 2026

BRIGHTSTONE CLEANING SERVICES LLC (“Brightstone,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

Information We Collect

We may collect the following information when you interact with us:

Name

Phone number

Email address

Service address

Appointment details

Any information you voluntarily provide through forms, calls, texts, or emails

How We Use Your Information

We use your information to:

Provide and manage cleaning services

Schedule appointments and send service-related notifications

Communicate with you via phone, email, or SMS

Respond to inquiries and customer support requests

Improve our services and customer experience

SMS Communications & Consent

By providing your phone number, you consent to receive text messages from Brightstone Cleaning Services related to:

Appointment confirmations

Service updates

Customer support

Occasional service-related notifications

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

How We Protect Your Information

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is accessed only by authorized personnel and trusted service providers necessary to operate our business.

Information Sharing

We do not sell or rent your personal information.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights & Choices

You may:

Request access to your personal information

Request corrections or deletion of your data

Opt out of SMS communications at any time by replying STOP

Third-Party Services

Our website and communications may use third-party tools (such as scheduling, analytics, or messaging platforms). These providers are required to maintain the confidentiality and security of your information.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

BRIGHTSTONE CLEANING SERVICES LLC
Phone: (614) 768-6086
Email: [email protected]
Service Area: Hilliard, Dublin, Powell, Upper Arlington, Columbus, Ohio: